DERPS — Dolphin Enterprise Resources Planning Systems

Your Merchant HQ, Finally Within Reach

Everything you need to run your merchant business — all in one cloud-based dashboard. From tickets to inventory to attendance, DERPS keeps it clean, connected, and under control.

Smart File Storage

No more buried attachments or “Final_Final2.pdf” confusion. 

DERPS lets you upload and organize your documents in a structure that makes sense to your team. Built-in version control keeps your files current, while granular permission settings ensure the right people have access at the right time. 

Whether you’re storing contracts, media assets, or project files, you’ll enjoy fast search, reliable backups, and enterprise-grade encryption every step of the way.

Reliable Attendance Tracking

Meet clock-ins that don’t clock out your sanity.

DERPS attendance tracker is effortless to use and impossible to overlook. Employees check in on the desktop or mobile. Meanwhile, real-time dashboards give admins visibility into who’s working, who’s late, and who’s logging extra hours.

  • Mobile and desktop-friendly interface
  • Automatic syncing with payroll systems
  • Exportable attendance reports for compliance or auditing

Designed for retail, service, and merchant teams who can’t afford to guess.

Effective Lead Management

Leads don’t wait. Neither should your team.

DERPS helps you capture, assign, and track leads without needing a heavyweight CRM. Keep every opportunity on your radar, whether you’re running promotions, handling inquiries, or booking services.

Ideal for merchant teams in retail, services, logistics, or operations-heavy industries.

Capture

Import leads manually or via web forms

Organize

Segment leads with tags and custom filters

Assign

Delegate follow-ups to team members

Track

Monitor conversations, status changes, and next steps

Close

Convert with confidence using reminders and notes

Successful Support Ticketing

Turn chaos into first-ticket resolutions.

Client support can get messy if you aren’t on your toes. DERPS let you handle the support queries with clarity and ease. Replace endless email threads with an organized, trackable ticketing system your whole team can navigate.

Without DERPS

With DERPS

  • Prioritize by urgency
  • Auto-notify the right team
  • Track resolution metrics
  • Keep stakeholders updated

Shared Team Calendar

Finally, a calendar that works with you.

From shift schedules to key deadlines, the DERPS shared calendar keeps your entire merchant operation aligned. Color-coded, intuitive, and synced across all devices.

  • Schedule events, shifts, or meetings
  • Recurring options for regular events
  • Real-time updates for all team members

Company Policy Center

All your “where’s that file?” moments — solved.

Centralize your company’s most critical documents in one trusted location. HR policies, onboarding guides, SOPs, compliance docs — DERPS keeps them all updated and accessible. Assign view/edit permissions, track document updates, and never lose time hunting down outdated PDFs again.

All-Device Access

Any device. Anywhere. Always synced.

Whether you’re handling support tickets from your tablet or checking inventory on your phone, DERPS keeps your merchant operations running wherever you are. Fully responsive and optimized for iOS, Android, and desktop.

Built for Merchant Business Backend

DERPS is designed for merchant teams that don’t have time for tool overload or SaaS bloat.

Every feature works together to help you manage daily operations with speed, clarity, and control.

  • Ops, sales, and service workflows — in sync
  • Built-in tools, no third-party add-ons required
  • Role-based access for security and simplicity
  • Designed to reduce chaos
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